Kaiawhina Support Worker Workforce Action Plan
Thursday, May 1, 2014
Health Workforce New Zealand (HWNZ) and Careerforce are working together to develop a
workforce action plan that will focus on the development of the health and disability Kaiāwhina/
This workforce encompasses non-regulated workers in the health, mental health, aged care,
public health and disability services sector. Currently only small percentage of those workers
are undertaking workplace training annually. Of those home support workers dominate in terms
of employees working towards qualifications (largely at Level 2 and Level 3 on the Qualifications
Trained, well-resourced and fairly paid staff are better able to support the needs of clients, whether
those clients need rehabilitation or restorative care, or whether they are living with declining
health. There are approximately 25,000 staff in our sector. Ideally we would like to reward their
improvements in competency with appropriate remuneration. We also need continued financial
support for literacy and numeracy training for support workers. We rely increasingly on new
migrants and older unqualified workers, for whom home support employment allows them to step
onto the qualifications pathway.
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